Glad you brought this up, @madeby thanks for being one of our early users!
Here is our thinking very briefly:
We added tons of products and features since we launched 3 years ago, we’re trying to balance all our plans and features to be exciting for our users and profitable for us.
We dropped all subscription based plans other than the enterprise for the past 1.5 year or so, but we wanted to bring that back to let our users enjoy more of the paid capabilities of Activepieces.
We don’t think there is a plan that can directly be mapped to the old AppSumo plan (Zapier for example has separate plans for each product, we don’t want to do that, to keep it simple).
You have unlimited flows, the Plus doesn’t. Number of flows is the new base for our pricing across all our plans from Self Serve Cloud, to Self Hosted Enterprise and even the Embed editions. This is new as we used to focus on other pricing elements like users before.
I hope this helps, and happy to hear your thoughts on it!
I actually am more concerned about the new “unlimited task” plan which has a fair usage policy clause on it. This does not really concern me as I’m on LTD plan, however if I’m a prospective customer, seeing this:
Reminds me of a shared hosting plan with “unlimited disk, unlimited bandwidth” but what this clause means is actually : “we gonna suspend you or force you to upgrade to expensive plan if you do get past a certain level of usage”
I’m not saying AP will do this, I know you guys are doing excellent job with AP and I honestly think this is probably the best LTD purchase I’ve ever had in years. I’d just be sad if you guys lose prospective MRR customers who’s had bad experience with “unlimited but it’s actually not” plan.
If you guys just said a specific, yet very high, generous number instead of unlimited, for example 500,000 task & 10 flow on Plus plan, I think it would please everyone.
Thanks for your genuine feedback @vinc We’ll work on improving the metrics and wording as we go. We still have just too little of restriction on these Unlimited plans but we wanted to be transparent that unlimited is never unlimited but more unmetered, since hardware has limits anyway.
But good point and we’ll keep it in mind as we test with customers. Thanks again!
Thanks for the special pricing page, this helps to clarify the limits, and I think we all can understand they apply.
As AppSumo users might encounter some limits let say tasks or agents in the LTD accounts, If we upgrade to the plus plan, will the i.e. unlimited active flows also be inhereted into the plus plan?
I want to clarify something regarding the MCP Server limits for LTD/AppSumo users.
Before the recent pricing change, we had access to all MCP servers / and apps —there were no such restrictions. Now, suddenly, it’s down to just one MCP Server per account. That’s a pretty brutal shift, especially since many of us built our workflows around the old model.
I understand there are business costs and realities—no problem there. But can you confirm:
Is this the new rule, just one MCP Server for LTD/AppSumo users? Meaning only having acces to one app via MCP ?
Is there any way you could increase the limit, even a bit, to make it less limiting (MCP and Agents) ?
Or could you offer a reasonable add-on or upgrade, so we can unlock more servers without having to pay the full price for the business plan? Something between LTD and full subscription.
Thanks for sharing your concerns. How are you using MCPs and flows today? Can you give me data? Like how many flows that contain MCPs or so, let me see how we can help. And sorry for the inconvenience, happy that you like the MCPs.
The best way I think would be through Add-ons in which we can sort of upgrade our Accounts with tasks, MCP servers, AI Agents etc… to the needs we have. I currently have over 300 active flows I think and coming up with a plan from 10 - 300 would be a bit difficult I think. This way you also create a solution for newly developed features as well as upgrades to the pricing plans,
How does that sound?
I would also be happy to think with you regarding pricing on the add-ons, let me know if you could use some help for that.
I think when you write this “All future Activepieces Cloud Pro Plan updates” your actions should reflect that.
I’m guessing that the reason you want to do LTDs in the first place is to raise funds and awareness during a start up of a new company.
So fairness and respect to those early “investors” should be given. Basically we did not know if the company would succeed at that point but took a chance.
I understand that you should not give LTD users unlimited of something new that costs you a lot of money. Ex. AI credits but I’m guessing that ex. tables doesn’t cost you much and the same goes for agents and MCP. It is the AI credits they use that cost money.
Therefore something like this would make sense:
Unlimited tables
500 Agents
500 MCP Servers
200 AI Credits
Again if I’m wrong about the cost at your end let me know but if this is done only to get LTD users to pay again it goes against the whole idea of paying upfront to get more for taking a chance on a product.
I agree that for LTD users, only getting 1 MCP server is a big change from last week. I have spent the last few weeks planning to implement them in my workflows, but now we will only get one when this was not made clear a week ago.
The main issue, as I see it, is that for LTD users to increase the number of Agents or MCPs, we have to subscribe to the $25 plan, and that has everything that our LTD plan has, so the LTD is essentially worthless.
A slightly higher limit for LTD holders (10ish or so) would make more sense, as our usage limits still limit us?
That, or a special tier for LTD users to increase just the Agent and MCP count.
I concur with many of the folks here. I was excited to see the announcement, but felt like the rug was pulled out from under us for those who supported Activepieces early on I completely understand the need to ensure folks aren’t abusing the platform, but the 1 MCP server, 1 table, and 5 agents feels almost punitive.
If the Plus plan gets unlimited MCP servers, tables, and agents, then this doesn’t feel like the spirit of the “All future Activepieces Cloud Pro Plan updates” is being respected. If you’re worried about abuse, then I could see something closer to @madeby’s suggestion, but again, it feels like we’re renegotiating on something that was already agreed upon.
I appreciated the announcement video (Very cool) and agree this is an exciting time for many Active Pieces users moving forward.
The limitation in credits, Agents and and MCP server is just plain wrong. I cant be more blunt. This decision appears shortsighted and risks generating substantial backlash from the LTD community during what should be a celebration of new features. What where you thinking?
July should be focused on showcasing the possibilities with agents and MCP and building momentum, not managing disappointment from your earliest supporters. This launch presented a perfect opportunity to energize all automation content creators and build positive buzz around your platform.
Your team has developed an outstanding product, backed by excellent comms, community and technical expertise.
I respectfully urge you to reconsider these limitations. Please don’t undermine your product’s momentum with these restrictions on early adopters.
Seriously, its going to be a hot topic that you need to resolve asap…
“All future Activepieces Cloud Pro Plan updates”. But with only 1 table and 1 MCP servers? Very disappointing on how the company treats group of early supporters.
I thought Activepieces would be something like Taskade that will honor their LTDs since they are both backed by YCombinator.
I want to start by expressing my appreciation for ActivePieces and the progress you have made since the early days. As one of your original Appsumo LTD backers, I believed in your vision before you gained significant traction, and my support, along with others like me, played a role in helping fuel your growth.
However, I have noticed that recent changes to the “Pro” account, including possible rebranding or shifting of features, have not been mapped to early adopters as originally promised. For many of us, the understanding was clear: our investment would guarantee us access to the benefits and updates tied to the top-tier account, regardless of future naming or structural changes.
It is fair that our task amounts should reflect what we chose at purchase, but all other features and benefits should be mapped to the current equivalent level. Early adopters are not just customers; we are advocates who helped you build momentum when it mattered most. If our agreements are not honored, it risks undermining that trust and the goodwill that drove your early success.
I urge you to review this situation and ensure that all LTD backers receive access to the “Pro” (or its equivalent) account features as initially promised, aside from the task limits we originally agreed to. This move would reaffirm your commitment to your earliest supporters and send a strong message to your entire community about your integrity as a company.
Thank you for taking this seriously and honoring the commitments that helped make your growth possible.
Hey team Just wanted to share some friendly thoughts as a happy Tier 4 LTD supporter from the AppSumo days.
Back then, I specifically chose the higher tier to get more tasks — which felt like a good investment. Now that tasks are unlimited for everyone (which is awesome, by the way), that key benefit kind of fades away.
At the same time, I noticed that the new “Plus” plan includes things like:
• Unlimited MCP servers
• Unlimited AI Agents
• Unlimited tables
• 500 AI credits (with the option to buy more)
As a Tier 4 LTD user, I currently have:
• 1 MCP Server
• 5 AI Agents
• 1 table
• 200 AI credits
Since the original AppSumo deal promised “all future Activepieces Cloud Pro Plan updates,” I assumed the new “Plus” plan would map to that — and I’d love to see features like unlimited agents and MCP servers extended to us too.
I totally understand the need for evolving pricing models, and I’m more than happy to pay for extra AI credits (or even use BYOK) — it’s just those structural limits that feel a bit off considering the LTD promise.
Appreciate all the hard work you’re putting into Activepieces — it’s an exciting product, and I’m cheering you on! Would be great to hear your thoughts on this.
Our dear users, you can keep going with the discussion, we’re reading and we’ll update you as we come to fair conclusions. Fair is the keyword here, please look at it from our perspective where we utilized the enterprise side of Activepieces to build a long living company that benefits all of you and the open source community.
We released many products and features and we’re the most generous automation software in the market, and one of the most sustainable LTDs for our early users.
Thanks for understanding, and please get excited with us for the future of agents, we want to build with you
We moved to Activepieces due to the fact that there was more opportunity. More opportunity as an extremely small business to build flows, utilize tasks, etc. I was fine with the 1,000 tasks per month, no issues there. That was because we could purchase additional tasks for 1.00. I chose to use the cloud version for simplicity and convenience.
After today’s announcement, it leaves me with a taste in my mouth I’m not liking. Why did I spend so much time migrating and setting up on Activepieces when it seems as if you are going the other way and now not doing much different than other competitors. Yes, there are things you still have over them, but the pricing plan was not thought very well. Based on the chats and other conversations around this, your users are not happy. Sure, I am using the free plan, but that’s because my company is so small that I didn’t need anything more right now. That is, until today’s announcement. Now I only am able to use 2 flows, etc.
I didn’t want to have to go to an on-prem solution, but it’s looking like that’s what I’m going to have to do. Today was a sad and unfortunate day for the users of Activepieces.