Webhook issue: "action required: call your webhook url"

Hi all, I am not in computer field. I am trying to automate a pdf being send via email when a cal.com booking is created. I am using the cloud version of AP.
I already pasted the live url (from AP webhook step) to the cal.com and I clicked on Ping Test in cal.com (which shows “passed” and “{ “ok”: true, “status”: 200, “message”: “{}” }”). Then in AP I click on Test Trigger and it gives me the "action required: call your webhook url " message and keeps waiting for something. I go back to cal.com and press ping test again (while AP is waiting) but still nothing happens. I am not sure what the message in AP means? I even actually booked time in cal.com (as a client) and still no trigger was received in AP. Can you please help me understand what I need to do exactly? Thanks so much in advance.

Hello @Nadia , Welcome to the community :wave:,

We have a cal.com piece with Booking Created/Cancelled/Rescheduled triggers. You can directly use it as a trigger step. If you prefer to use the webhook piece, please ensure you use the Test URL from the webhook step when testing the trigger. Configure this test URL in cal.com and create a new booking; it will fetch the webhook payload.

Great! Thanks! It worked. Now I have to go back and paste the live URL in cal.com, and no more testing on this step is required, correct?

I did see the template for cal.com but my understanding is that those keep checking cal.com whilst the webhook gets activated only when somebody books (as an example). Thanks so much for your help.

After successfully testing the webhook response with the Test URL, you can paste the Live URL into the cal.com webhook configuration and publish the flow.

Thank so much for your help Kisha. I really appreciate it.