Hi there,
I’ve had an issue where two separate team members were able to Sign Up, but when attempting to Sign In, it shows this screen:
They said verification message never arrives, so I tested it myself with another new team user of an account that I control hosted on MXRoute so that I can see how mail is processed and this isn’t working as well. It appears clicking the Resend Verification Email actually triggers the email to deliver.
Steps:
- In my admin account, I create a new Team user
- Email to sign up is delivered, team member clicks link
- Team member signs up
- Screen hangs on ‘sign up’ step
- Attempting to sign in shows “Please check your inbox for the verification code”
- First Email never arrives
- Resend Email does arrive
- Clicking Verification Email link shows “Email Verified” message and redirects to Sign in screen
- Signing in spins infinitely
- Team member still shows as Pending within my admin account’s Team dashboard page