Task Usage Exceeded problem


Seems like the amount of tasks we are getting are not unlimited, it’s capped at 5k tasks, although we are on the $150 a month plan, what seems to be the issue?

Hi @Yusuf_Taha thanks for letting us know, our team will check this and get back to you, cc: @Louai_Boumedienne

Hello @Yusuf_Taha can u please share with me ur account email

Sure thing!

It’s [email protected]

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The problem wasn’t with the subscription, in fact the limits were fine. the issue came from the project limit was set to 5k tasks most likely by mistake by a platform admin.

I set it unlimited and u should be fine to go