Purchased 1 min sync time but now its 5 min sync time

[Richard]

I purchased the Appsumo Tier 3 plan with a 1 minute sync time for scheduled triggers on December 8, 2023.

I’ve just set up a new flow that checks Gmail emails in the inbox. I noticed it’s set to a 5-minute sync time.

Why is this 5 minutes sync time when I purchased 1 minute sync time?

I appreciate your reply.

[ubuntuproductions]

Hello Richard

I was going to write to you with a screenshot of where you could find the sync time for your plan in your dashboard, but I noticed that they have changed the location and removed the information about the sync time. Can anyone bring it back?

[Johnny_Wong]

Same here, the newly created sync time is now 5 minutes. May I ask if I missed something?

[Eduardo]

Same here. Did you get any response ?

[GunnerJnr]

@Richard, @ubuntuproductions, @Johnny_Wong, @Eduardo

I queried this same thing in a support email a little while back (mid-May), this was the info I got back about it:

The 1-minute sync feature was removed because a third-party service started blocking these requests, considering them as fast polling. This caused some triggers to stop working. We’ve invested a lot of effort into converting popular triggers—like Google Sheets—into instant triggers. However, you can still set up a 1-minute schedule.

Hope this helps.

[Eduardo]

It helps, thanks !!!

[abuaboud]

Hi @GunnerJnr

Thank you for posting this!