🎉 Pay-As-You-Go Pricing

Announcements
1

To our awesome community!

We decided to shift our billing method to pay as you go pricing in the cloud and tasks became cheaper.

:open_book: The Story

We’ve been all ears to your feedback, and we’ve noticed that many of the users aren’t happy with how the industry typically bills for tasks. Figuring out the fair price for tasks has been a bit of a puzzle.

But our mission to democratize automation and make it accessible to everyone even if that means we lose short term revenue but we want everyone to adopt the tool and stay there

:rage: The Problem

  • Packages with fixed prices don’t adjust for sudden increases or one-time big tasks. We’ve seen folks switching between plans every few months because of this.

  • It takes effort to calculate and pay for your usage upfront, but sometimes it’s hard to know which package is the best fit.

  • Pricing gets complicated, especially when it’s combined with plans that have specific features locked behind them.

  • As your workflows expand, you might realize that your automation platform becomes too pricey, leading you to switch to less convenient options like coding.

we’ve listened.

:money_with_wings: You’re in Control!

With our new model, you can:

  • Pay as you go: It’s easy! Just $1 for every 1,000 tasks.
  • Set spending limits: Avoid surprises by setting a maximum on your task usage.

If you’re on a plan with committed tasks, you can activate the pay-as-you-go option alongside your current plan by heading to the plan page and adding your payment details.

For any issues regarding billing, don’t hesitate to contact support@activepieces.com.

Regards,
Mo.

4 Likes
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Great solution AP team!

1 Like
4

This is actually dope! :clap:

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5

My current plan says:
Sync Time: 5 minutes
Included Tasks: 50000

If I activate the pay-as-you-go option:

  • Will I start paying AFTER the 50k I already have?
  • Will the Sync time change? Will it go down to 1 minute? In all tasks or only on the ones after the 50k?

Thanks!

1 Like
6

@Eduardo Yes, that means you will pay after the 50k, and the sync time has nothing to do with the pay-as-you-go model, so it will stay the same for everything

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7

I’ve just signed up for the PAYG pricing and would like to understand how a task in measured, as I haven’t found anything relevant in the documentation.

I did a run of a flow with 24 steps and by the end of the run, my task usage had increased by 1,681 tasks. That’s an average of about 70 tasks/step.

I assume that different steps in the flow use up different amounts of “tasks”, but I can’t find any details on this. Can someone point me to the relevant documentation, or explain the relationship between steps in a flow and task consumption?

8

Hi @mwardeh That does not sounds right, I have seen the team get notified about possible issue with approval piece + counting internally.

The billing should be 24 tasks, it’s number of executed tasks.

I acknowledge the team is aware of the issue, they will reach out soon.

9

Hi @mwardeh

Issue were found in testing mode, It should count 24 tasks but there was an issue with duplicate counting only at “Test Mode”, the tasks will be recalculated and fixed soon again by our usage and billing system tonight and it will automatically reflect on billing and usage.

Thank you so much for reporting the issue, and sorry again for the inconvenience caused.

10

Hi @abuaboud,

Thank you for the update. The existence of a bug makes sense to me as an explanation of what I was seeing. I had assumed before signing up that it would be one task per step, but when I saw that my consumption was different, I thought that maybe there was some kind of formula for certain steps using up more tasks that I had missed in the documentation!

I’ve just checked my usage and can see that the number of tasks is now in line with the number of runs that I have had. Big thanks to you and the team for sorting this out so quickly.