Heartbeat.chat connection problem

I have an automation that creates a new user in Heartbeat.chat which used to work perfectly.

However, when testing the automation today, I noticed that even though the connection is made correctly, neither the group nor the user’s role loads.

I have already tried reconnecting, I have already tried changing the API key, but it still isn’t working.

The image below shows the error popup in red, asking to contact support.

And what is highlighted in yellow are the fields showing connection errors (group and role within Heartbeat.chat).

@cristofari Thanks for reporting it. I will move it to bugs.

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