Google Contacts Integration bug?

Known Issues
1

Hi,
I’m trying to monitor google contacts update. I’m unable to test the step.
Google Contacts Unable to Generate Sample Data.

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Thank you in advance for your help.

2

Hi @Adil

Is there something special in the current contacts? I am trying to find a way to reproduce It currently works in my google contacts

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For example can you try another account and see if works? then we try to find the difference

3

Hi @abuaboud ,
I have tried another account. I could load the contacts from this second account.
I can’t see the differnces between the two accounts. Any idea on how we can check this ?
Thank you for your support.

4

Hi again,
While trying to get around and get some clues; I went throw the full flow test and it worked.
I could retrieve the updates from the faulty google contacts account event though the Genrate sample data have failed.
I’ll continue working on my automation and see !

Thanks any way

5

Hi @Adil

If you can find which contact causing the issue, then we can simulate same thing in our side and fix it :smiley:

Thank you,
Mo.

6

Hi @abuaboud ,
It wasn’t a contact but rather a contact account wich was failing the sample data procedure.
If you want me to perfom a test, let me know which one; I’ll try it.
Thanks

7

EDIT: The data I was playing with comes from the google account used for test, the one which is working fine. The account I want originally trying to use is still faulty.
Setps :
trigger from gmail acoount 1 : load sample ==> Failure
replace account 1 by account 2
trigger from gmail acoount 2 : load sample ==> Sucess
Put back account 1 : test flow success but load sample data still failing

Here where i was misleaded. The test flow procedure worked because it was using already sampled data from account 2.

Is there any log area where I can see the differences between the two google account processing ?

8

Hi @abuaboud ,
I’m still stuck.
Any idea how I can debug the faulty account ?

9

Hi @Adil,

I apologize for missing the previous comments. It’s quite odd; I don’t think there are any other away aside from setting up the local environment for now.

However, we did discuss a plan to modify the requests to return some debug information. This way, we can use the information to further debug the issue. Currently, it’s a black box.

I don’t have better suggestions here, cc @kishanprmr

10

Hi Guys,
any updates ?
Thanks