Dropbox token expiration - breaks the connection and automations

Need help
1

hi I searched the forum and found 2 other closed topic about this but without resolution.
when I connect to dropbox all works ok until the short lived token expires after 4 hours. this means that need to re-connect the integration every time to get it to work. it is not really usable this way. as I understand there is a way to use an offline mode and keep refreshing the token every time it expires. would that be something that can be updated into the current connection because otherwise it is pretty much useless to rely on with automation if after 4 hours the connection doesnt work anymore.

2

Thank you for reporting the issue. I’m moving it to bugs. It will be resolved soon with automatic token refresh.

1 Like
3

Thank you! that would be great!

4

@igalg2024 this issue has been resolved. Please try recreating the Dropbox connection to apply the latest changes.

6

@kishanprmr Now it works but new problem appeared - “Get Temporary link” doesn’t work.

I have reconnected again using the integration. now its been over 12 hours and I can still use the integration. seems that token didnt expire yet.

however I can’t get a temporary link since it seems that some permission is missing. it was working well before that though. here is the error message :

"{
“response”: {
“status”: 400,
“body”: “Error in call to API function "files/get_temporary_link": Your app is not permitted to access this endpoint because it does not have the required scope ‘files.content.read’. The owner of the app can enable the scope for the app using the Permissions tab on the App Console.”
},
“request”: {
“body”: {
“path”: “/some folder/- some folder/ailv/stlvprocs/stlv003-3.jpg”
}
}
}