Ask AI step keeps stuck on “Testing…” with OpenAI-compatible 9Router provider

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1

Hi,

I’m testing the Ask AI step with an OpenAI-compatible provider.

The Ask AI step stays stuck on:

Testing…

The same API endpoint and model work successfully when tested separately and return a normal 200 response.

I have already verified:

  • API endpoint is reachable

  • Authentication works

  • Model is available

  • Chat completion request works with stream: false

  • The API returns a normal JSON response

However, the Ask AI step in Activepieces does not complete and remains stuck on Testing….

Is there any additional configuration required for using an OpenAI-compatible provider with the Ask AI piece?

Could this be a bug or compatibility issue with the Ask AI piece?

Thanks.