Account setup Issue!

Hi team,

I purchased off appsumo and it appears the system reverted me back to the free plan and now my flows are turned off. Please help!

Could you please send your info to support@activepieces.com ?

cc : @Abdul

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I email support this morning but no response. My business is at standstill with no flows running…

Hi there @Jimmy_Martin, we replied to you via email, your tasks have been increased but please reply there with the AppSumo invoice.

Same problem. At the most inopportune moment. What information exactly do you need to send? Very strange actions…

Can you explain your actions? Why are you violating your own offer without warning? This is a very bad signal for customers.

I can’t believe my eyes… you didn’t have some kind of technical failure or error - you deliberately limited my flows, knowing full well that they were being used.

Same Issue, my 200K a month limit got downgraded to 1K
PLEASE HELP

Hello @Konrod @Kyle_Ellison, I have forwarded it to the team.

cc: @abuaboud @Abdul

Hi there, please send us an email to support@activepieces.com with the invoice for your Appsumo invoice, @Kyle_Ellison could you please do that as well?

Yes, I just sent.

Thanks for the quick response and fix.

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