#2 (Status: 500 (Error Code)) Help Determine the failing point of my automations


Status: 500

Kindly Assist I have Active Pieces Automation that is adding new contacts from HubSpot to my SendFox list, and so I have been getting a lot of errors my automation failing to complete that run (SendFox’s end point). Below are some error codes, can you please help me figure out what went wrong, is it my automation tool or SendFox Servers that fail and what can I do about?

  "response": {
    "status": 500,
    "body": {
      "message": "Server Error"
  "request": {
    "body": {
      "email": "mscog9@gmail.com",
      "first_name": "M",
      "last_name": "C",
      "lists": [

Hello @itech

500 is an internal server error code from Sendfox’s side, could you please check your account for some form of logging? if there isn’t any would you mind making sure your inputs match with what Sendfox is expecting ? as a last resort contact their support so maybe they can tell you what the error is, cheers :smiley:

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