Automation stopped working last night

I have a very simple automation that pulls form responses from a Google Sheet and saves that information in my contacts.

It has been running perfectly for weeks, if not months. Until last night.

Even when I test the flow, it does NOT pull the latest information from this sheet. It is still stuck on data from yesterday.

In case it matters, the Google Sheet has just the one tab and the last row that worked was Row #890.

I’ve been having to do this manually since then… which is the opposite of automation.

What have I tried?

Copying this flow into a separate one. Didn’t work.
Reconnecting the Google accounts. Didn’t work.
Turning the flow off and on again. Didn’t work.
Disabling my ad blocker. Didn’t work.

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1 Like

The issue is resolved and post mortem is updated.

@kishanprmr @abuaboud

No, this issue is NOT resolved.

I’ve tried creating the flow again from scratch and connecting to the same files.

The automation is still not running.

The only update is that now the test data is able to pull in the newer rows. But it is still not functioning automatically as it should.

I’ve filled in the form with data 4 times over the last 20 minutes. The automation hasn’t run.

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I second this, the issue is still NOT RESOLVED.

I am facing issues.

Please fix it @kishanprmr @abuaboud

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I also experience issues with my workflow, it fails to activate, yet functions during testing. The trigger doesnt do anything. how do i fix it? @kishanprmr @abuaboud

I second this, the webhook is not working when active (works when testing), but even when testing it doesn’t keeps the data when Publishing/updating the flow, and trying to use data just creates empty strings for inputs.


I have this issue, when loading sample data “new review” piece.

What’s going on AP team?

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Hi @Javier_Martinez and @victorwithanm and @lesthertod

There was one more issue fixed but I am not sure if it’s related, Can you please tell me more information what is the trigger about? and what do you see when you publish the flow.

If it wasn’t working I suggest turning it off and on again If you publish before 6 hours from this post.

The workflow starts with a webhook that gets some data in JSON format, I test the webhook and the data is there. I test a storage piece to put that data, and the test passes. If I click publish, it works (which is an improvement from yesterday) but the data from those tests is gone. As if I never tested the pieces.

If I were to do all in a single go, the data from the webhook in other pieces (like Format Data) just gets as input an empty string variableName : "". Likewise, click Publish, and all the tests are gone. If I test the Format Data with a “hardcoded” date, the test persists.

(Not wanting to hijack the thread, so if preferred I could create a new one, cc @abuaboud ).

Hi @lesthertod

@Abdul is taking look at this soon, I see the issue!

Awesome, thanks! Let me know if you need any more info or specifics.

Hi @lesthertod do you mind giving us the flow link on which this happens ?
I have checked the flows you have published and they all seem to have sample data in them.

Sure thing @Abdul . Here’s the flow link: Activepieces

The webhook trigger doesn’t have any. Step 3 doesn’t. And now I see that step 4 does.
Thanks for checking it out!

I think you have bandwith issues! Need more power and servers! Activepieces, please upgrade yourselfs!

Things seem to be working again on my end.

@abuaboud , @Abdul . This is still happening. Empty inputs from other pieces that have valid tested outputs (that are not empty).

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I have the same problem, since March 15th it no longer works. It doesn’t recognize new lines on my google sheet